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Job Title: Associate Planner, Online Programs

Organization: American Society of Interior Designers
Location: Washington, DC

Type: Full Time

About ASID:

The American Society of Interior Designers (ASID) believes that design transforms lives. ASID serves the interior design profession and practice through the Society's programs, networks, and advocacy efforts. We thrive on the strength of cross-functional and interdisciplinary relationships among designers of all specialties, including workplace, healthcare, retail and hospitality, education, institutional, and residential. We lead interior designers, including our more than 26,000 members in shared conversations around topics that matter: from evidence-based and human centric design to social responsibility, well-being, and sustainability. We showcase the impact of design on the human experience and the value interior designers provide.


Position Description:

The Associate Planner, Online Programs will manage the experience for digital programs including online learning content, ASID Career Center, and online store. Working with subject matter experts, volunteers, and staff teams, the Associate Planner will design, develop, launch, and maintain online learning content. The Associate Planner will be responsible for internal and external support of the Learning Management System (LMS) and the setup and maintenance of all learning product on both the LMS and the Association Management System (AMS).



  • Design, develop, implement, and maintain online learning content (self-paced and webinars) including the development and/or editing of graphics, videos, and resource.

  • Work with subject matter experts (SMEs), volunteers, and staff to facilitate the review and updating of content.

  • Manage calendar and timelines for content launch and updates including project deliverables, document management, and versioning.

  • Design, publish, and update courses with author technology (Articulate Storyline, Adobe Captivate, video editing, HTML, etc.).

  • Lead testing, launch, and uploading of online content to LMS and webinar platforms.

  • Responsible for LMS internal/external support, day to day operations, and serve as staff liaison to LMS vendor.

  • Administer and maintain LMS integration with AMS (troubleshooting issues as they arise).

  • Manage setup and maintenance of all learning and store products on both the LMS and AMS.

  • Report course attendance to continuing education registries including Interior Design Continuing Education Council (IDCEC) and other registries as needed.

  • Produce routine reports to monitor LMS and course performance including learner progress and course competition.

  • Monitor feedback and performance from learner surveys and/or other evaluation methods and make course corrections as required.

  • Provide technical support and customer service assistance and policies for online content, LMS, job bank, and store products.

  • Manage job bank and online store products including monitoring performance, customer service inquiries, and promotions.

  • Research and recommend technologies and opportunities to provide better user experiences for online programs (new or existing).

  • Develop annual budget and operational plan establishing annual attendance and revenue targets and then meeting or exceeding those goals.

  • Assist in preparing quarterly board report content.



  • Bachelor's Degree in eLearning, Information Technology, Instructional Design, Training and Development, or a related field with a minimum of three to five years of professional experience.

  • Documented management experience with LMS/webinar platforms and integration with database systems (Associations Anywhere a plus).

  • Knowledge of adult and online learning theories and evaluation models.

  • Ability to design concise, creative, and effective learning materials and tools.

  • Experience designing and delivering engaging content through authoring, content management, and delivery systems.

  • Experience with both desktop and mobile device content delivery.

  • Proficiency in Articulate Storyline, Captivate, Camtasia, or other SCORM compliant online authoring tools as well as video editing and HTML experience.

  • Proficiency in Microsoft Office Suite.

  • Excellent interpersonal, communication, and presentation skills.

  • Well-developed conceptual, analytical and research skills.

  • Ability to analyze problems, develop a path toward problem solving, and manage the process to completion while professionally communicating with stakeholders.

  • Strong multitasking skills with a comfort in maintaining multiple, often conflicting, priorities.

  • Demonstrated initiative and creativity in the performance of assigned tasks.

  • Adaptability to meet evolving needs in addition to ever changing technology and learning styles.

  • Dedication to customer service and ability to work well in a team environment with influentials, executives, consultants, sponsors, and other staff.

  • Available for travel on occasion to support job responsibilities.

To apply, please submit a cover letter, writing sample, salary requirements and resume to Applications without submission requirements will not be considered.

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