Organization: Santa Clara University

Position Title: Instructional Designer
Position Type: Regular
Salary Range: $79,920 -$93,960, commensurate with experience.
Pay Frequency: Annual

A. POSITION PURPOSE

The Instructional Designer will provide leadership and expertise working collaboratively with Santa Clara Law faculty, Santa Clara Law Technology Support, Santa Clara Law Online Legal Programs, and Santa Clara Law Information Technology to design innovative and effective digital learning environments for blended learning classes in the Flex JD program. Through analysis, collaboration, training, design planning, course development, and course assessment, the Instructional Designer supports faculty in developing online and digitally-enhanced courses. They will consult on digital learning pedagogy, effective learning design practices, content creation and curation, digital assessment, and the use of instructional technologies to enhance online teaching and learning. The successful candidate will have a passion for education and the mission of Santa Clara Law, strong project management skills, a record of researching and identifying best practices and tools for teaching and learning, demonstrated knowledge of current trends in instructional design and technology, and a commitment to collaborative teamwork and creative problem solving.

In addition to these responsibilities, the Instructional Designer facilitates workshops, training sessions, and individual faculty consultations on the application of instructional design principles and the integration of instructional technology to support student engagement. As a member of the Online Legal Programs team, the successful candidate will provide exceptional customer service supporting faculty use of the Canvas LMS and other instructional technologies.

B. ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Online Course Design and Development

• Design and develop blended learning courses for the Flex JD program in consultation with faculty and subject matter experts.

• Build courses in the Canvas learning management system.

• Consult and collaborate with Santa Clara Law Technology staff in the creation of instructional videos and media content using various authoring/production tools (iMovie, Garage Band, Final Cut, etc.).

• Manage course production projects from inception through delivery while meeting course design deadlines.

• Collaborate with Santa Clara University Instructional Technology and Office of Accessibility to review course quality using agreed-upon course design quality standards and make revisions as needed.

• Monitor, review, and carry out ongoing troubleshooting of course sites in the learning management system (e.g. typos, broken links, formatting and display issues).

• Maintain and update tasks and project status reports.

• Facilitate course review activities. Make recommendations for improvements and updates in course/program design.

• Incorporate Universal Design for Learning principles and use effective practices for ADA, Section 508 and WCAG 2.0 compliance in blended learning courses.

• Recommend policies and procedures that improve the course development and revision process.

• Conduct course and program assessments and gather feedback from stakeholders to continually update and improve course design and content.

• Maintain high regard for student privacy in accordance with FERPA policies and procedures.

2. Faculty Development and Support

• Recommend and implement effective strategies for supporting Santa Clara Law faculty.

• Assist Santa Clara Law faculty with integrating technology into their courses by blending technology resources with effective pedagogical strategies.

• Design and facilitate Santa Clara Law faculty development workshops about research-based instructional design, online and blended learning, and instructional technology.

• Support Santa Clara Law faculty in overcoming barriers to using technology to enhance teaching and learning.

• Provide administrative support for the campus LMS (currently Canvas), including account creation, course importing, troubleshooting, escalating technical problems and liaising with vendor.

• Collaborate with Santa Clara Law Technology to create and maintain instructional technology resources to assist Santa Clara Law faculty.

Share best practices on assessing the impact of technology efforts on student learning.

• Support Santa Clara Law faculty transitioning to blended online courses.

• Provide technical support to Santa Clara Law faculty.

3. Other Duties

• Other duties as assigned.

C. WORK DIRECTION

• Reports to.Director for Online Legal Programs

• Supervises: N/A

D. QUALIFICATIONS

1. Education and Experience

Required

• Master’s degree in instructional design, instructional technology, or equivalent appropriate academic preparation, plus 4-6 years relevant experience

• Demonstrated knowledge of instructional design principles including performance-based outcomes assessments

• Experience using a standards-based approach to course quality assurance (e.g. Quality Matters)

• Extensive and successful record of working with faculty or subject matter experts (higher education preferred but not required), with demonstrated ability to understand and interpret educational needs and develop effective instructional solutions, working projects from concept through completion

Preferred

• At least two years of experience in the development and assessment of online or blended courses at the college/university level

• Experience with courses in legal education

• Juris Doctor degree

2. Knowledge, Skills and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The items below are representative of the knowledge, skills, abilities, education, and experience required or preferred.

This position requires the ability to effectively establish and maintain cooperative working relationships within a diverse multicultural environment.

• Knowledge of instructional design principles and practices

• Excellent customer service and interpersonal skills with the ability to work with the Santa Clara Law community in a tactful, patient, and courteous manner

• Excellent written and oral communication

• Experience designing tutorials, workshops, and online learning materials, including video creation and editing

• Excellent project management skills

• Demonstrated competence in presentation and teaching

• Extensive experience and proficiency with a variety of instructional technologies, including the Canvas LMS, Articulate Storyline, multimedia authoring/production tools (e.g., iMovie, Garage Band, Final Cut, Adobe Premiere, etc.); construction of web sites (e.g., WordPress, Weebly, Google Sites, etc.), web programming, web communication tools, graphic applications (e.g., Photoshop, Google Photos) and design; social media, mobile technologies and Apps

• Proven ability to troubleshoot and identify software application problems and implement solutions

• Fast learner with good problem-solving skills

• Creative, with an enthusiasm for new instructional technologies

• Ability to work with minimal supervision, be self-motivated, and show initiative

• Ability to work, collaborate, and communicate effectively with both technical and non-technical personnel as well as a diverse population of students, faculty and staff

• Knowledge of and commitment to concepts and issues tied to social justice, diversity, equity, and inclusion in teaching and learning

• Appreciation for Santa Clara Law’s mission, vision, values, priorities, procedures, and policies

Professional Development

• Stay current in the fields of instructional design and instructional technology through conferences, workshops, networking, and other resources

• Plan for future developments and use of technology in instruction

• Share expertise with colleagues in Santa Clara Law

3. General Guidelines

• Recommends initiatives and implements changes to improve quality and services.

• Identifies and determines cause of problems; develops and presents recommendations for improvement of established processes and practices.

• Maintains contact with customers and solicits feedback for improved services.

• Maximizes productivity through use of appropriate tools, planned training and performance initiatives.

• Prepares progress reports; informs supervisor of project status; and deviation from goals.

• Ensures completeness, accuracy, and timeliness of all operational functions.

• Develops and implements guidelines to support the functions of the unit.

E. PHYSICAL DEMANDS

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. In accordance with the Americans with Disabilities Act, as amended, the California Fair Employment & Housing Act, and all other applicable laws, SCU provides reasonable accommodations for qualified persons with disabilities. A qualified individual is a person who meets skill, experience, education, or other requirements of the position, and who can perform the essential functions of the position with or without reasonable accommodation.

• Considerable time is spent at a desk using a computer terminal.

• May be required to travel to other buildings on the campus.

• May be required to attend conference and training sessions within Bay Area or in- or out-of-state locations.

• May be required to occasionally travel to outside customers, vendors, or suppliers.

F. WORK ENVIRONMENT

The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job.

• Typical office environment.

• Mostly indoor office environment.

• Offices with equipment noise.

• Offices with frequent interruptions.

EEO Statement

​Equal Opportunity/Notice of Nondiscrimination

Santa Clara University is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and California State laws, regulations, and executive orders regarding non-discrimination and affirmative action. Applications from members of historically underrepresented groups are especially encouraged. For a complete copy of Santa Clara University’s equal opportunity and nondiscrimination policies, see https://www.scu.edu/title-ix/policies-reports/

Title IX of the Education Amendments of 1972

Santa Clara University does not discriminate in its employment practices or in its educational programs or activities on the basis of sex/gender, and prohibits retaliation against any person opposing discrimination or participating in any discrimination investigation or complaint process internally or externally. The Title IX Coordinator and Section 504 and ADA Coordinator is Jenna Elliott, Interim Director of Equal Opportunity and Title IX, 408-551-3043, jrelliot@scu.edu, , http://www.scu.edu/title-ix. Inquiries can also be made to the Assistant Secretary of Education within the Office for Civil Rights (OCR).

Clery Notice of Availability

Santa Clara University annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Santa Clara University report, please go to the Campus Safety Services https://university-operations.scu.edu/campus-safety/crime-reporting/. To request a paper copy please call Campus Safety at (408) 554-4441. The report includes the type of crime, venue, and number of occurrences.

Americans with Disabilities Act

Santa Clara University affirms its' commitment to employ qualified individuals with disabilities within the workplace and to comply with the Americans with Disability Act. All applicants desiring an accommodation should contact the https://www.scu.edu/phonebook/Department-of-Human-Resources, and 408-554-5750 and request to speak to Indu Ahluwalia by phone at 408-554-5750 or by email at iahluwalia@scu.edu.