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Job Title: Instructional Designer, Online Programs

Organization: Villanova University

Posting Number: 20233860S
Position Type: Staff
Location: Villanova, PA
Recruitment Type: Internal/External Applicants
Work Schedule: full-time/12-months
Department: 981 - Internal Online Prog Mgmt

Position Summary:

As our Instructional Designer for Online Programs, you’ll be at the forefront of revolutionizing how we learn in the digital age. Collaborating closely with our Learning Experience team, you’ll breathe life into online courses, crafting engaging experiences that captivate and inspire learners across Villanova University and our campus. This is a hybrid role with the opportunity to work remotely up to two days per week.

The Instructional Designer will provide upfront consultation to faculty on the development, delivery, and presentation of instructional material within a course; including the exploration and demonstration of ways to enhance learning using instructional technologies. As faculty move through the course design and development process with our Learning Experience team, the Instructional Designer will build the course in Villanova’s Learning Management System, all according to detailed blueprints and in conjunction with our multimedia and technology specialist. This person will also host select end-user training to support University and faculty needs.

Mission of The Office of Online Programs:
The Office of Online Programs collaborates with the Villanova community to design, develop, and evaluate learning experiences through a comprehensive human-centered and stakeholder-driven service approach.

Vision of The Office of Online Programs:
Broadening access to a Villanova education through online learning experiences that grow with our constantly changing world.

Duties and Responsibilities:

• Partners with faculty and LXDs to explore, select and ultimately develop and revise innovative technology-enriched courses through the University’s LMS.
• With a cross-functional design team, engages in upfront faculty consultations to explore potential use cases of technological applications based on an initial needs assessment.
• At the conclusion of the design process, the ID-OP will support the LXDs in the development phase by creating and producing the course in the LMS.
• Activities include:

• populating and formatting desired content, developing assessments in the LMS, designing interactive learning objects, etc.

• Works closely with the multimedia team on the inclusion of any multimedia elements into the course and builds and coordinates timelines to ensure that the course development remains on schedule.
• Works iteratively with the faculty member and the LXD to review draft versions of the course shell until finalized.
• Conduct a quality assurance review and are responsible for ensuring all technology is operating efficiently and effectively in the final build.
• Assume operational responsibility for courses that are duplicated and in need of minor updates each term in support of the OOP and university programs.
• Engages in team activities that promote the effective use of technology, champions innovative technology applications and supports the development of best-in-class online courses.
• Activities could include delivering group and individual trainings and consultations, engaging in strategic projects and researching/testing new instructional technologies (in conjunction with UNIT as needed).
• Contributes to regular team process improvements to ensure operational success and adherence to designing “the Villanova Way”.
• Other duties as assigned.

Minimum Qualifications:

Formal Education
• Bachelor’s degree required.

Work Experience
• At least two years of experience of development and building fully online educational courses in a learning management system.
• Prior experience working in higher education is a highly preferred
• Experience in a multi-vendor computing environment.

Specific Job Knowledge
• Expert knowledge of building and designing courses in learning management systems (e.g. Blackboard, Canvas, Desire2Learn).
• Experience working with Articulate, Rise and other authoring applications for creating interactive learning objects.
• Experience with software and hardware used in technology-based web conferencing software for online courses (e.g. Zoom, Microsoft Teams), and other instructional technologies (e.g. blogs, wikis, Web 2.0 technologies, student response systems, etc.)
• Knowledge of accessibility, WCAG 2.1, and universal design principles.
• Ability to diagnose and troubleshoot issues with learning technologies software accessed through desktop and mobile devices (e.g., LMS, Zoom, Tablets, webcams).
• Working knowledge of HTML or willingness to learn basic HTML for course formatting.
• Familiarity with federal guidelines governing online education.

Work Skills
• Desire to work in a mission-driven, cross-functional, team-based environment with a commitment to process improvement.
• Demonstrated ability to communicate effectively with both technical and non-technical stakeholders – as this group includes faculty members and industry practitioners in all disciplines as well as other instructional and learning experience designers, multimedia production specialists, library professionals, and third-party vendors.
• Ability to understand and solve complex problems which require follow-up with both internal and external constituencies.
• Excellent organizational skills and attention to detail.
• Strong technical troubleshooting skills.
• Experience managing complex projects with limited resources.
• Strong written, oral communication, interpersonal and collaborative skills.
• Adept at prioritizing tasks and meeting deadlines in a very fast-moving organizational environment. Superior design skills and creative/innovative mindset.
• Commitment to equity and inclusion as it relates to the design of best in class courses.
• Working knowledge of design thinking or willingness to learn design thinking as it relates to multi-modal, stakeholder driven course design and development.

Preferred Qualifications:

• Master’s degree in instructional technology, instructional design or related field is a plus.

Special Message to Applicants:

As a valued unit within the Office of the Provost and the larger Villanova community, the Office of Online Programs embraces an intentionally designed hybrid work schedule to ensure that all employees can enjoy the benefits of belonging to a vibrant campus community.

Ignite Your Career at Villanova University! Whether undergraduate or graduate, faculty or staff, each community member brings with them a wealth of experiences that enrich our University and shift our perspectives. As a part of this community, your work will improve lives and ignite change!

Why work at Villanova?
• Join a mission-driven organization. Since Villanova University’s ( founding in 1842, we have been inspired by the values of truth, unity, and love, and are a community dedicated to service to others.
• Villanova has been included among the nation’s best colleges and universities. VU’s inclusion ( again in U.S. News & World Report’s 2023 “Best Colleges” rankings is another indication of the University’s continued prominence and forward momentum.
• We believe that an inclusive community fosters an understanding and appreciation for diversity among our students, faculty, staff and administrators. The Office of Diversity, Equity and Inclusion ( works to address issues of equity and justice in a variety of ways including workshops, events and employee resource groups
• Villanova’s most precious asset is our people. As an employee, you will receive a holistic benefits package, generous paid time off, a competitive retirement savings plan, flexible work options, wellness programs including gym membership, professional development, tuition assistance, and more (

Posting Date: 11/10/2023

Salary Posting Information:

Commensurate with experience.

Salary Band: I
Job Classification: exempt

To apply, please visit:
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