Do you get excited about leading instructional design and quality assurance initiatives for large-scale online courses? Do you want to drive innovation and make a lasting impact on learners worldwide? If so, keep reading below!
 
EdPlus at ASU is a dynamic unit of Arizona State University focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education. We advance the economic, social, cultural, and overall health of the local, national, and international communities served by ASU.

Want to know more about working at EdPlus? Click here!
https://youtu.be/Ib1_2pkWL8g

We are seeking an experienced and innovative Director of Instructional Design, Quality Assurance to lead our comprehensive Quality Assurance (QA) department for all offered ASU Online courses. Every day you’ll make a difference in the lives of others by creating and implementing a robust, innovative and effective framework to ensure the quality, effectiveness, and accessibility of online courses. You will work collaboratively with EdPlus departments, ASU Provost, Faculty, Instructional Designers, and Leadership to develop and uphold standards of excellence in course design, learner experience, and instructional integrity.
 
Essential Duties:
 
• Develop and Implement a Quality Assurance Framework: Review current QA workflows and redesign/establish a QA process and guidelines to evaluate and enhance the instructional design, accessibility, and usability of online courses.
• Lead the Quality Assurance Team: Recruit, train, and manage a team of quality assurance specialists, instructional designers, and evaluators.
• Conduct Course and Program Reviews: Design, implement, and manage ongoing course and program reviews using Quality Matters and other QA processes to enhance course quality.
• Coordinate Quality Assurance Training and Outreach: Work with academic units, faculty, and EdPlus/EDL staff to develop and promote scalable processes for program and course quality assurance. Organize presentations, workshops, and webinars to support faculty and instructional staff.
• Stay Informed on Industry Best Practices: Maintain expertise in online program and course quality control, assurance, and enhancement by staying current on relevant literature and emerging trends.
• Represent ASU at Professional Organizations: Serve as ASU’s representative in state, regional, and national organizations, councils, and committees related to online learning and quality assurance.
• Assessment and Continuous Improvement: Analyze student feedback, performance data, and QA review results to recommend enhancements and improvements.
• Technology and Innovation: Identify and integrate emerging technologies and instructional tools that enhance course quality and student engagement.
• Training and Professional Development: In collaboration with ASU Provost, design and deliver training workshops on best practices in online course design and quality assurance.
• Compliance and Accessibility: Ensure online courses comply with accessibility guidelines (e.g., ADA, WCAG) and university policies.
• Strategic Planning: Contribute to the strategic vision of ASU’s instructional design initiatives and ensure alignment with institutional goals.
• Other duties as assigned: Take on additional projects or responsibilities as needed to support the mission of ASU Online.
 
Desired Qualifications (See below for Minimum Qualifications.):
 
• Evidence of a bachelor's degree or higher in a related field.
• Demonstrated experience in leading quality assurance initiatives for online learning and delivering this with creative, innovative, and scalable solutions to ensure success.
• Strong knowledge of historical and new instructional design principles, online learning methodologies, and adult learning theories.
• Demonstrated experience working in large-scale online learning environments.
• Evidence of familiarity with quality assurance models such as Quality Matters (QM), and Learning Management Systems (e.g., Canvas, Blackboard, Moodle) and digital learning tools.
• Demonstrated knowledge of instructional design principles, methods, and techniques, as well as emerging pedagogical enhancements and technological learning solutions.
• Demonstrated proficiency in data analytics for learning assessment and quality improvement in online course offerings.
• Evidence of experience in faculty development and training in online education best practices.
• Demonstrated knowledge of the principles and practices pertaining to the assigned department, as well as budget management methods and techniques.
• Demonstrated knowledge and expertise of strategic planning principles and practices, project management, organizational management practices.
• Demonstrated excellence in problem solving and decision-making, planning, analyzing and coordinating activities and establishing priorities, effectively leading, coaching and managing performance of assigned staff.
• Demonstrated excellence in communication skills, both verbal and written, as well as establishing and maintaining effective working relationships.
• Demonstrated knowledge of online instruction and information technology rules, regulations and guidelines.
 
Minimum Qualifications:
 
Bachelor's degree and seven (7) years of experience appropriate to the area of assignment/field including two (2) years managerial experience; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
 
Salary & Benefits:
 
$94,300 - $115,000 per year; DOE
 
ASU offers a total compensation package that includes valuable employee benefits.

• Healthcare
• Financial Security
• Retirement
• Family Resources
• Tuition Reduction (Eligible ASU Employee, their dependents and spouse)
• Discounts
 
Department Statement:
 
EdPlus defines itself through a culture of curiosity, risk-taking and refusing to accept the status quo. As a central enterprise unit for ASU focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education, our commitments support the University charter. ASU is a national service university and aspires to accelerate positive social outcomes through the seamless integration of cutting-edge technological innovation and scalability.
 
EdPlus employees are valued, respected, and encouraged to be their unique selves. We know that our ability to deliver high-quality services and educational experiences is strengthened by our culture of inclusion. Our innovative approach drives outcomes through serving learners, achieving milestones, striving for excellence, solving problems, embracing urgency, and being bold.
 
Working Environment:
 
Your desk will be in the beautiful, cutting-edge, and collaborative workspace at SkySong, the ASU Scottsdale Innovation Center. The Center houses a diverse business community that links technology, research, education, and entrepreneurship to position ASU and Greater Phoenix as global leaders in the knowledge economy.
 
EdPlus at ASU supports flexible work options, ranging from alternate work schedules to hybrid remote work schedules, subject to approvals per ASU policy
(This is NOT a fully remote position.)
 
Applicant must be eligible to work in the United States. EdPlus at ASU will not be a sponsor for this position.
 
To Apply, visit:
https://apptrkr.com/5984457