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Job Title: Technologist, Instruct Sr.

Organization: University of Massachusetts Medical School

Location: Worcester, MA

GENERAL SUMMARY OF POSITION: It's an exciting time to be at UMass Medical School! U.S. News & World Report ranks UMass Medical School in the top 10 percent nationwide in primary care, and this opportunity gives the right candidate the chance to be part of an elite academic and research institution that is among the most affordable in the country. As a member of our Information Technology Department, you will join a dynamic team of dedicated individuals committed to delivering forward thinking solutions with a focus on continuous improvement. At UMass Medical School IT we recognize and reward independent thought and innovative ideas. We have fostered an environment where the team dynamic is embraced and collaboration and FUN are core components of our culture!


Under the general direction of the Sr. Director or designee, the Instructional Technologist Sr functions in all phases of instructional technology design and implementation including the analysis of user needs, technology and curriculum design, review, programming and implementation of information technology projects which relate to the educational missions of the University. The Instructional Technologist Sr communicates well with faculty and staff through all phases of development and support, serves as a consultant in all areas of curriculum design and evaluation, and performs duties in a manner consistent with a complex, diverse, dynamic hardware and software environment that serves a complex medical/education community.




  • Work with faculty, staff ,and/or vendors on needs assessment, design strategies, learning styles, instructional strategies and course design for technology-based learning.

  • Assist in the design and development of tools to facilitate product of technology-based learning products.

  • Assist faculty and staff with the design of technology-based curriculum materials, develop programs, activities, workshops and demonstrations designed to engage faculty and staff in the design, development, and integration of technology into their courses and training programs.

  • Lead a team to determine processes, procedures, and design for electronic curriculum projects.

  • Provide training and support for technology-based curriculum; assists in developing and maintaining proper technical and user documentation for each system in a consistent and structured manner.

  • Insure quality control through testing and debugging of all systems for accuracy, completeness, and system integrity. Develop procedures to assure the smooth transition of new systems and enhancements into operational status.

  • At the overall project level, develop comprehensive project plans, manage projects effectively and proactively act upon work assignments.

  • Independently seek advice and proactively coordinate project/staff activities with Information Technology' staff and vendors.

  • Interact effectively (verbally, written, etc.) with users through various phases of design, implementation and maintenance to ensure the delivery and use of application consistent with agreed upon project goals.

  • Supervises staff as assigned. Participates in recruiting and staff performance reviews as assigned.

  • Lead in performing technical services necessary to support the continuous delivery of service including: application enhancement, project tracking, development of software development utilities and application development procedures and the like.

  • Continue development of skills and expertise in present and emerging instructional technologies by participating in formal training when possible and by independent self-teaching and tutorials.

  • Help define, acts in accordance and in coordination with information technology standards as determined by IT

  • Publishes research reports in peer journals.

  • Perform other duties as required.




  • Masters Degree or equivalent in Education, Instructional Technology, a related field, or equivalent experience

  • 5 years of demonstrated experience in higher education; working with faculty and staff as an instructional design consultant.

  • Five years of experience in the design and development of technology-based courseware in a production environment including web and video based instructional materials

  • Five years of demonstrated progressive experience in applying formal methods of application development, including project management, and project planning

  • Demonstrated knowledge and experience with technology-based courseware design, development and evaluation techniques.

  • Demonstrated progressive experience in presentation to diverse audience; effective verbal and written communication competence.

  • Solid interpersonal skills; ability to work well with people of all levels of expertise and comfort in varied organizational relationships

  • Supervisory experience

  • Ability to travel to off-site locations.



  • Experience in designing and delivering online courses

  • Experience in providing innovative IT solutions

  • Experience in one or more learning management systems (i.e. Blackboard, Learning space or Canvas)

  • Experience with academic video platforms (Echo360, Kaltura, Adobe Connect)

  • Experience in Content management systems and XML, especially rich media

  • Experience in a higher education (Medical or Nursing School preferably)

  • Experience in grant writing and presentation of research at academic conferences

  • Experience with analytics in assessment

  • Experience working within the agile development process (Scrum, XP, Kan ban, etc)

  • Experience with System integration and data exchange with other Academic administrative back end systems (i.e. Peoplesoft, Banner)

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